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not possible to select or get output from the headphone jack (Dell 9720 w/ Alder Lake PCH-P audio) #5780

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not possible to select or get output from the headphone jack (Dell 9720 w/ Alder Lake PCH-P audio)#5780

Description

@eighthave
eighthave
opened on May 20, 2026

When I try either plugging/unplugging headphones or manually selecting the headphones from the GNOME Sound Settings, the sound always comes out of the speakers. In the Sound Settings, it doesn't switch to the Headphones after being selected.

This is the same hardware as #5422, #5212 and #5213

  • Debian/trixie
  • kernel 7.0.7+deb13-amd64
  • firmware-sof-signed 2025.01-1
  • pipewire 1.4.9-1~bpo13+2
  • BIOS Revision: 1.37.0

With 7.0.x this barely ever works, maybe never. This worked sometimes 6.12.x and through the various kernel/software versions had periods where it was quite reliable, others that were flaky and needing reboot, and sometimes when it didn't work.

Here's a hopefully useful log:

2026-05-20T11:16:22.205733+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)
2026-05-20T11:16:22.205734+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
2026-05-20T11:16:22.205734+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops intel_audio_component_bind_ops [i915])
2026-05-20T11:16:22.205737+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
2026-05-20T11:16:22.205757+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 4
2026-05-20T11:16:22.205757+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: NHLT device BT(0) detected, ssp_mask 0x4
2026-05-20T11:16:22.205758+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: BT link detected in NHLT tables: 0x4
2026-05-20T11:16:22.205758+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 0
2026-05-20T11:16:22.205759+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware paths/files for ipc type 0:
2026-05-20T11:16:22.205761+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3:  Firmware file:     intel/sof/sof-adl.ri
2026-05-20T11:16:22.205762+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3:  Topology file:     intel/sof-tplg/sof-adl-rt711-l0-rt1316-l12-rt714-l3.tplg
2026-05-20T11:16:22.205763+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
2026-05-20T11:16:22.205763+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:1
2026-05-20T11:16:22.205763+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
2026-05-20T11:16:22.205764+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:1
2026-05-20T11:16:22.205768+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: loading topology: intel/sof-tplg/sof-adl-rt711-l0-rt1316-l12-rt714-l3.tplg
2026-05-20T11:16:22.205768+02:00 monolith kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:22:1 Kernel ABI 3:23:1
2026-05-20T11:16:22.205768+02:00 monolith kernel: sof_sdw sof_sdw: ASoC: Parent card not yet available, widget card binding deferred
2026-05-20T11:16:22.295316+02:00 monolith kernel: sof_sdw sof_sdw: hda_dsp_hdmi_build_controls: no PCM in topology for HDMI converter 3
2026-05-20T11:16:22.315322+02:00 monolith kernel: input: sof-soundwire Headset Jack as /devices/pci0000:00/0000:00:1f.3/sof_sdw/sound/card0/input25
2026-05-20T11:16:22.315327+02:00 monolith kernel: input: sof-soundwire HDMI/DP,pcm=5 as /devices/pci0000:00/0000:00:1f.3/sof_sdw/sound/card0/input26
2026-05-20T11:16:22.315328+02:00 monolith kernel: input: sof-soundwire HDMI/DP,pcm=6 as /devices/pci0000:00/0000:00:1f.3/sof_sdw/sound/card0/input27
2026-05-20T11:16:22.315328+02:00 monolith kernel: input: sof-soundwire HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sof_sdw/sound/card0/input28
2026-05-20T11:16:28.979110+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d1fb098: ALSA device open '_ucm0001.hw:sofsoundwire,7' playback
2026-05-20T11:16:28.981807+02:00 monolith pipewire[1929]: E spa.alsa [alsa-pcm.c:1211:spa_alsa_open]: '_ucm0001.hw:sofsoundwire,7': playback open failed: Device or resource busy
2026-05-20T11:16:28.983516+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d1fb098: ALSA device open '_ucm0002.hw:sofsoundwire,6' playback
2026-05-20T11:16:28.998682+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d1fb098: Device 'hw:sofsoundwire,6p' closing
2026-05-20T11:16:28.999900+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d250408: ALSA device open '_ucm0002.hw:sofsoundwire,5' playback
2026-05-20T11:16:29.018037+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d250408: Device 'hw:sofsoundwire,5p' closing
2026-05-20T11:16:29.024711+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d1fd7b8: ALSA device open '_ucm0002.hw:sofsoundwire' playback
2026-05-20T11:16:29.024744+02:00 monolith pipewire[1929]: E spa.alsa [alsa-pcm.c:1211:spa_alsa_open]: '_ucm0002.hw:sofsoundwire': playback open failed: Device or resource busy
2026-05-20T11:16:29.024873+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d1fd7b8: ALSA device open '_ucm0002.hw:sofsoundwire,2' playback
2026-05-20T11:16:29.032551+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d1fd7b8: Device 'hw:sofsoundwire,2p' closing
2026-05-20T11:16:29.035590+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d2cc048: ALSA device open '_ucm0002.hw:sofsoundwire,1' capture
2026-05-20T11:16:29.035622+02:00 monolith pipewire[1929]: E spa.alsa [alsa-pcm.c:1211:spa_alsa_open]: '_ucm0002.hw:sofsoundwire,1': capture open failed: Device or resource busy
2026-05-20T11:16:29.036433+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d2cc048: ALSA device open '_ucm0002.hw:sofsoundwire,4' capture
2026-05-20T11:16:29.041283+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d2cc048: Device 'hw:sofsoundwire,4c' closing
2026-05-20T11:16:29.048414+02:00 monolith wireplumber[1937]: s-monitors: Failed to create alsa_output.pci-0000_00_1f.3-platform-sof_sdw.HiFi__HDMI3__sink: Object activation aborted: PipeWire proxy destroyed
2026-05-20T11:16:29.048468+02:00 monolith wireplumber[1937]: s-monitors: Failed to create alsa_output.pci-0000_00_1f.3-platform-sof_sdw.HiFi__Headphones__sink: Object activation aborted: PipeWire proxy destroyed
2026-05-20T11:16:29.048506+02:00 monolith wireplumber[1937]: s-monitors: Failed to create alsa_input.pci-0000_00_1f.3-platform-sof_sdw.HiFi__Headset__source: Object activation aborted: PipeWire proxy destroyed
2026-05-20T11:16:29.085576+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d1fb098: ALSA device open '_ucm0002.hw:sofsoundwire,6' playback
2026-05-20T11:16:29.089333+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d1fb098: Device 'hw:sofsoundwire,6p' closing
2026-05-20T11:16:29.103507+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d1fb098: ALSA device open '_ucm0002.hw:sofsoundwire,6' playback
2026-05-20T11:16:29.109124+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d1fb098: Device 'hw:sofsoundwire,6p' closing
2026-05-20T11:16:29.109150+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d250408: ALSA device open '_ucm0002.hw:sofsoundwire,5' playback
2026-05-20T11:16:29.111104+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d250408: Device 'hw:sofsoundwire,5p' closing
2026-05-20T11:16:29.111695+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d250408: ALSA device open '_ucm0002.hw:sofsoundwire,5' playback
2026-05-20T11:16:29.131936+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d250408: Device 'hw:sofsoundwire,5p' closing
2026-05-20T11:16:29.132296+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d1fd7b8: ALSA device open '_ucm0002.hw:sofsoundwire,2' playback
2026-05-20T11:16:29.139680+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d1fd7b8: Device 'hw:sofsoundwire,2p' closing
2026-05-20T11:16:29.144179+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d1fd7b8: ALSA device open '_ucm0002.hw:sofsoundwire,2' playback
2026-05-20T11:16:29.145992+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d1fd7b8: Device 'hw:sofsoundwire,2p' closing
2026-05-20T11:16:29.146053+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d2cc048: ALSA device open '_ucm0002.hw:sofsoundwire,4' capture
2026-05-20T11:16:29.147961+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d2cc048: Device 'hw:sofsoundwire,4c' closing
2026-05-20T11:16:29.148016+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1209:spa_alsa_open]: 0x55671d2cc048: ALSA device open '_ucm0002.hw:sofsoundwire,4' capture
2026-05-20T11:16:29.149836+02:00 monolith pipewire[1929]: I spa.alsa [alsa-pcm.c:1277:spa_alsa_close]: 0x55671d2cc048: Device 'hw:sofsoundwire,4c' closing

Activity

  1. eighthave commented on May 20, 2026

    @eighthave
    eighthave
    on May 20, 2026
    Author

    I updated some related things and it broke audio entirely. Now there is an additional "Dummy Output" device and I can't select the actual device, nor get sound out.

    Image
    • kernel 7.0.7+deb13-amd64
    • firmware-sof-signed 2025.12.2-2
    • BIOS Revision: 1.39.0

  2. bardliao commented on May 27, 2026

    @bardliao
    bardliao
    on May 27, 2026
    Collaborator

    @shumingfan Could you take a look?

  3. shumingfan commented on May 27, 2026

    @shumingfan
    shumingfan
    on May 27, 2026

    @eighthave Please share the alsa-info.
    Could you test the jack detection using the command 'evtest'? And share the test result with us.

  4. eighthave commented on May 27, 2026

    @eighthave
    eighthave
    on May 27, 2026 via email
    Author

  5. eighthave commented on May 27, 2026

    @eighthave
    eighthave
    on May 27, 2026
    Author

    After starting evtest on 15 then plugging in the headphones once then unplugging them, I had:

    Input driver version is 1.0.1
Input device ID: bus 0x0 vendor 0x0 product 0x0 version 0x0
Input device name: "sof-soundwire Headset Jack"
Supported events:
  Event type 0 (EV_SYN)
  Event type 1 (EV_KEY)
    Event code 114 (KEY_VOLUMEDOWN)
    Event code 115 (KEY_VOLUMEUP)
    Event code 164 (KEY_PLAYPAUSE)
    Event code 582 (KEY_VOICECOMMAND)
  Event type 5 (EV_SW)
    Event code 2 (SW_HEADPHONE_INSERT) state 0
    Event code 4 (SW_MICROPHONE_INSERT) state 0
Properties:
Testing ... (interrupt to exit)
Event: time 1779884582.943626, type 5 (EV_SW), code 2 (SW_HEADPHONE_INSERT), value 1
Event: time 1779884582.943626, -------------- SYN_REPORT ------------

    Then still no sound on speakers or headphones, the sound output seems stuck on "Dummy Output", and my sound settings looked like:

    Image

    Then plugging them in a second time, I got two more lines:

    Event: time 1779884632.818874, type 5 (EV_SW), code 2 (SW_HEADPHONE_INSERT), value 0
Event: time 1779884632.818874, -------------- SYN_REPORT ------------
Event: time 1779884633.275544, type 5 (EV_SW), code 2 (SW_HEADPHONE_INSERT), value 1
Event: time 1779884633.275544, -------------- SYN_REPORT ------------

    Then unplugging again, I got one more line:

    Event: time 1779884638.110798, type 5 (EV_SW), code 2 (SW_HEADPHONE_INSERT), value 0
Event: time 1779884638.110798, -------------- SYN_REPORT ------------

    Plugging in again gave me

    Event: time 1779884763.491551, type 5 (EV_SW), code 2 (SW_HEADPHONE_INSERT), value 1
Event: time 1779884763.491551, -------------- SYN_REPORT ------------

    And unplugging gave me:

    Event: time 1779884962.194266, type 5 (EV_SW), code 2 (SW_HEADPHONE_INSERT), value 0
Event: time 1779884962.194266, -------------- SYN_REPORT ------------

  6. shumingfan commented on May 27, 2026

    @shumingfan
    shumingfan
    on May 27, 2026

    @eighthave Thanks for testing.
    The jack detection seems to be working fine.
    Please test the following command:
    $ alsaucm -c0 reload
    $ alsaucm -c0 dump text

  7. eighthave commented on May 27, 2026

    @eighthave
    eighthave
    on May 27, 2026
    Author
     ~ $ alsaucm -c0 reload
 ~ $ alsaucm -c0 dump text
Verb.HiFi {
	Comment "Play HiFi quality Music"
	Device.Speaker {
		Comment Speaker
		Values {
			CaptureCTL "_ucm0001.hw:sofsoundwire"
			PlaybackCTL "_ucm0001.hw:sofsoundwire"
			PlaybackPCM "_ucm0001.hw:sofsoundwire,2"
			PlaybackPriority 100
			TQ HiFi
		}
	}
	Device.Mic {
		Comment "SoundWire microphones"
		Values {
			CaptureCTL "_ucm0001.hw:sofsoundwire"
			CaptureMicInfoFile "/var/lib/alsa/card0.conf.d/dmics-nhlt.json"
			CaptureMixerElem "rt714 FU02"
			CapturePCM "_ucm0001.hw:sofsoundwire,4"
			CapturePriority 100
			CaptureSwitch "rt714 FU02 Capture Switch"
			CaptureVolume "rt714 FU02 Capture Volume"
			PlaybackCTL "_ucm0001.hw:sofsoundwire"
			TQ HiFi
		}
	}
	Device.Headphones {
		Comment Headphones
		Values {
			CaptureCTL "_ucm0001.hw:sofsoundwire"
			JackControl "Headphone Jack"
			PlaybackCTL "_ucm0001.hw:sofsoundwire"
			PlaybackPCM "_ucm0001.hw:sofsoundwire"
			PlaybackPriority 200
			TQ HiFi
		}
	}
	Device.Headset {
		Comment "Headset Microphone"
		Values {
			CaptureCTL "_ucm0001.hw:sofsoundwire"
			CaptureMixerElem "rt711 FU0F"
			CapturePCM "_ucm0001.hw:sofsoundwire,1"
			CapturePriority 200
			CaptureSwitch "rt711 FU0F Capture Switch"
			CaptureVolume "rt711 FU0F Capture Volume"
			JackControl "Headset Mic Jack"
			PlaybackCTL "_ucm0001.hw:sofsoundwire"
			TQ HiFi
		}
	}
	Device.HDMI1 {
		Comment "HDMI / DisplayPort 1 Output"
		Values {
			CaptureCTL "_ucm0001.hw:sofsoundwire"
			JackControl "HDMI/DP,pcm=5 Jack"
			PlaybackCTL "_ucm0001.hw:sofsoundwire"
			PlaybackPCM "_ucm0001.hw:sofsoundwire,5"
			PlaybackPriority 500
			TQ HiFi
		}
	}
	Device.HDMI2 {
		Comment "HDMI / DisplayPort 2 Output"
		Values {
			CaptureCTL "_ucm0001.hw:sofsoundwire"
			JackControl "HDMI/DP,pcm=6 Jack"
			PlaybackCTL "_ucm0001.hw:sofsoundwire"
			PlaybackPCM "_ucm0001.hw:sofsoundwire,6"
			PlaybackPriority 600
			TQ HiFi
		}
	}
	Device.HDMI3 {
		Comment "HDMI / DisplayPort 3 Output"
		Values {
			CaptureCTL "_ucm0001.hw:sofsoundwire"
			JackControl "HDMI/DP,pcm=7 Jack"
			PlaybackCTL "_ucm0001.hw:sofsoundwire"
			PlaybackPCM "_ucm0001.hw:sofsoundwire,7"
			PlaybackPriority 700
			TQ HiFi
		}
	}
}
 ~ $

  8. shumingfan commented on May 27, 2026

    @shumingfan
    shumingfan
    on May 27, 2026

    @eighthave Could you do the test below?
    Please plug the jack and set the amixer control below.
    $ amixer -c0 cset name='Headphone Switch' 1
    And manually play a WAV file.
    $ aplay -D plughw:0,0 wavfile.wav

    Please dump alsa-info again while playback and share it with us.

  9. eighthave commented on May 27, 2026

    @eighthave
    eighthave
    on May 27, 2026
    Author
     ~ $ amixer -c0 cset name='Headphone Switch' 1
numid=35,iface=MIXER,name='Headphone Switch'
  ; type=BOOLEAN,access=rw------,values=1
  : values=on
 ~ $ aplay -D plughw:0,0 /home/hans/Downloads/untitled.wav 
Playing WAVE '/home/hans/Downloads/untitled.wav' : Signed 16 bit Little Endian, Rate 44100 Hz, Stereo

    This works, I could hear this on my headphones. I ran sudo alsa-info while it was playing back.

    https://alsa-project.org/db/?f=69e9a117e28d8b4a8276f8cf223ab5ccd65f5899

  10. shumingfan commented on May 28, 2026

    @shumingfan
    shumingfan
    on May 28, 2026

    @eighthave After testing, I couldn’t find any issues in either the codec driver or the UCM configuration.
    It appears that the audio service is unable to switch the proper controls to enable the endpoint.
    This issue should be reported to PipeWire, or the PipeWire version should be upgraded.

  11. eighthave commented on May 28, 2026

    @eighthave
    eighthave
    on May 28, 2026 via email
    Author
  12. eighthave
    closed this as completedon May 28, 2026
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