Errors logged and no sound on Dell Inspiron 7590 #1917

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1. kv2019i

   added

   bugSomething isn't workingSomething isn't working

   HDAApplies to HD-Audio bus for codec connectionApplies to HD-Audio bus for codec connection

   on Mar 23, 2020
2. kv2019i commented on Mar 23, 2020

   

   kv2019i

   on Mar 23, 2020

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   Thanks @giddie for the bug report. This seems very close to thesofproject/sof#2265
   The FW, topology and kernel versions seem fine, so nothing obvious pops from the log. We've had a few hickups in backporting fixes to 5.5.x series, so that is one place to check (you are running 5.5.9-arch1-2 based on logs). Would it be possible for you to try a more recent kernel, e.g. v5.6-rc7 ? SOF does work with the 5.5.x series as well, but just to confirm there are no backport errors in the arch-linux tree.

   Could you also provide output of alsa-info.sh and the kernel build config?
3. kv2019i

   self-assigned this

   on Mar 23, 2020
4. giddie commented on Apr 5, 2020

   

   giddie

   on Apr 5, 2020

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   Many thanks for your prompt reply, and apologies for taking so long to get back to you!

   I've built a new 5.6.2 kernel from the standard Arch PKGBUILD. New log and requested files are attached. I ran alsa-info.sh twice: once using SOF on the new kernel, and once using HDA in case a comparison helps.

   sof-firmware-kernel.log
   alsa-info.hda.log
   alsa-info.sof.log
   linux-config.txt
5. giddie commented on Apr 5, 2020

   

   giddie

   on Apr 5, 2020

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   I run into stability issues with SOF too - if I log straight into my KDE desktop (with SDDM), my system locks up. I've had more luck switching to an alternate TTY to log in, and then sometimes switching back I can log into the desktop without issues. There is no sound output, which probably comes as no surprise, but PulseAudio does seem to recognise the expected inputs and outputs.
6. plbossart commented on Apr 5, 2020

   

   plbossart

   on Apr 5, 2020

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   @giddie you seem to have a bad IPC error, which could be due to a number of factors.

   I am tempted to ask you to disable pulseaudio first, e.g. by doing sudo mv /usr/bin/pulseaudio /usr/bin/_pulseaudio (we can revert this later).

   Also add a blacklist snd-sof-pci in /etc/modprobe.d/alsa-base.conf, and add the attached file as /etc/modprobe.d/sof-dyn.conf
   ddebug.txt

   Then boot, open a terminal, dmesg -C, and modprobe snf-sof-pci.
   Check if you get an IPC then and what aplay -l/arecord -l tell you

   Next try a DMIC capture.

   arecord -Dhw:0,6 -c4 -r48000 -fS32_LE -d 10 mytest.wav

   Edit: hw:0,6 should be the DMIC-48kHz

   check if you get any IPC errors in dmesg and edit the file with audacity and/or paste it somewhere.
   Most people don't have issues with the plain vanilla dmic capture, errors usually come from bad pulse audio configs.
7. giddie commented on Apr 8, 2020

   

   giddie

   on Apr 8, 2020

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   Yes, it looks like your suspicions may be correct. I've attached the relevant logs. I had to change the -c4 switch to -c2 on the arecord command, but it produced a perfect recording through the internal mic.

   So should I be taking this to the pulseaudio team?

   aplay.txt
   arecord.txt
   dmesg-after-arecord.txt
   dmesg-after-modprobe.txt
8. plbossart commented on Apr 8, 2020

   

   plbossart

   on Apr 8, 2020

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   @giddie can you share what UCM setup you are using? In theory the number of mics is provided to PulseAudio, but maybe you have older UCM files that assume a 4-mic config which isn't supported by the topology.
9. plbossart commented on Apr 8, 2020

   

   plbossart

   on Apr 8, 2020

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   The UCM files are in /usr/share/alsa/ucm/sof-hda-dsp, or /usr/share/alsa/ucm2/sof-hda-dsp
10. giddie commented on Apr 8, 2020

    

    giddie

    on Apr 8, 2020

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    Sure; I've attached the content of that directory. My Arch system's pacman tells me they're owned by alsa-ucm-conf 1.2.2-1.

    sof-hda-dsp.tar.gz.txt
11. plbossart commented on Apr 8, 2020

    

    plbossart

    on Apr 8, 2020

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    @giddie can you paste the results of 'amixer info' - just curious what is in the 'Components" string.
12. plbossart commented on Apr 8, 2020

    

    plbossart

    on Apr 8, 2020

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    Sure; I've attached the content of that directory. My Arch system's pacman tells me they're owned by alsa-ucm-conf 1.2.2-1.

    sof-hda-dsp.tar.gz.txt

    that looks like a very recent UCM.
13. giddie commented on Apr 9, 2020

    

    giddie

    on Apr 9, 2020

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    This is what I get from amixer -c 0 info. I'm back on the HDA driver and can't reboot right now, but hopefully it doesn't matter for this info:

    Card hw:0 'PCH'/'HDA Intel PCH at 0xed418000 irq 178'
      Mixer name    : 'Realtek ALC3254'
      Components    : 'HDA:10ec0295,10280922,00100002 HDA:8086280b,80860101,00100000'
      Controls      : 59
      Simple ctrls  : 18
    
14. plbossart commented on Apr 9, 2020

    

    plbossart

    on Apr 9, 2020

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    This is what I get from amixer -c 0 info. I'm back on the HDA driver and can't reboot right now, but hopefully it doesn't matter for this info:

    Card hw:0 'PCH'/'HDA Intel PCH at 0xed418000 irq 178'
      Mixer name    : 'Realtek ALC3254'
      Components    : 'HDA:10ec0295,10280922,00100002 HDA:8086280b,80860101,00100000'
      Controls      : 59
      Simple ctrls  : 18
    

    well it does, this is the wrong driver...
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16. yechs commented on Jul 23, 2020

    

    yechs

    on Jul 23, 2020

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    let's first verify that you can hear audio with the legacy HDaudio driver (without SOF). Please add this to any file in /etc/modprobe.d/*.conf

    blacklist snd-sof-pci
    options snd_intel_dspcfg dsp_driver=1

    you should see snd-hda-intel probe, and a card created. Same thing, try and play with speaker-test -Dhw:0,0 0 -c2 -r48000 and see what the results are.

    Um... though the sound works for graphical applications, the speaker-test doesn't work and gives the following error:

    ❯ speaker-test -Dhw:0,0 0 -c2 -r48000
    
    speaker-test 1.2.3
    
    Playback device is hw:0,0
    Stream parameters are 48000Hz, S16_LE, 2 channels
    Using 16 octaves of pink noise
    Rate set to 48000Hz (requested 48000Hz)
    Buffer size range from 64 to 8544000
    Period size range from 32 to 4272000
    Using max buffer size 8544000
    Periods = 4
    Unable to set hw params for playback: Cannot allocate memory
    Setting of hwparams failed: Cannot allocate memory
    

    Also keep the results with 'amixer -Dhw:0 contents'

    This gives:

    ❯ amixer -Dhw:0 contents
    numid=47,iface=CARD,name='HDMI/DP,pcm=10 Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=off
    numid=23,iface=CARD,name='HDMI/DP,pcm=3 Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=off
    numid=29,iface=CARD,name='HDMI/DP,pcm=7 Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=off
    numid=35,iface=CARD,name='HDMI/DP,pcm=8 Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=on
    numid=41,iface=CARD,name='HDMI/DP,pcm=9 Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=off
    numid=18,iface=CARD,name='Headphone Mic Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=off
    numid=17,iface=CARD,name='Headset Mic Phantom Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=on
    numid=19,iface=CARD,name='Speaker Phantom Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=on
    numid=16,iface=MIXER,name='Master Playback Switch'
      ; type=BOOLEAN,access=rw------,values=1
      : values=on
    numid=15,iface=MIXER,name='Master Playback Volume'
      ; type=INTEGER,access=rw---R--,values=1,min=0,max=87,step=0
      : values=87
      | dBscale-min=-65.25dB,step=0.75dB,mute=0
    numid=13,iface=MIXER,name='Headphone Mic Boost Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=3,step=0
      : values=0,0
      | dBscale-min=0.00dB,step=10.00dB,mute=0
    numid=2,iface=MIXER,name='Headphone Playback Switch'
      ; type=BOOLEAN,access=rw------,values=2
      : values=off,off
    numid=1,iface=MIXER,name='Headphone Playback Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=87,step=0
      : values=0,0
      | dBscale-min=-65.25dB,step=0.75dB,mute=0
    numid=58,iface=MIXER,name='PCM Playback Volume'
      ; type=INTEGER,access=rw---RW-,values=2,min=0,max=255,step=0
      : values=255,255
      | dBscale-min=-51.00dB,step=0.20dB,mute=0
    numid=14,iface=MIXER,name='Mic Mute-LED Mode'
      ; type=ENUMERATED,access=rw------,values=1,items=4
      ; Item #0 'On'
      ; Item #1 'Off'
      ; Item #2 'Follow Capture'
      ; Item #3 'Follow Mute'
      : values=3
    numid=9,iface=MIXER,name='Capture Switch'
      ; type=BOOLEAN,access=rw------,values=2
      : values=on,on
    numid=11,iface=MIXER,name='Capture Switch',index=1
      ; type=BOOLEAN,access=rw------,values=2
      : values=off,off
    numid=8,iface=MIXER,name='Capture Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=63,step=0
      : values=39,39
      | dBscale-min=-17.25dB,step=0.75dB,mute=0
    numid=10,iface=MIXER,name='Capture Volume',index=1
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=63,step=0
      : values=0,0
      | dBscale-min=-17.25dB,step=0.75dB,mute=0
    numid=24,iface=MIXER,name='IEC958 Playback Con Mask'
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0xff AES2=0x00 AES3=0x00]
    numid=30,iface=MIXER,name='IEC958 Playback Con Mask',index=1
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0xff AES2=0x00 AES3=0x00]
    numid=36,iface=MIXER,name='IEC958 Playback Con Mask',index=2
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0xff AES2=0x00 AES3=0x00]
    numid=42,iface=MIXER,name='IEC958 Playback Con Mask',index=3
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0xff AES2=0x00 AES3=0x00]
    numid=48,iface=MIXER,name='IEC958 Playback Con Mask',index=4
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0xff AES2=0x00 AES3=0x00]
    numid=25,iface=MIXER,name='IEC958 Playback Pro Mask'
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0x00 AES2=0x00 AES3=0x00]
    numid=31,iface=MIXER,name='IEC958 Playback Pro Mask',index=1
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0x00 AES2=0x00 AES3=0x00]
    numid=37,iface=MIXER,name='IEC958 Playback Pro Mask',index=2
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0x00 AES2=0x00 AES3=0x00]
    numid=43,iface=MIXER,name='IEC958 Playback Pro Mask',index=3
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0x00 AES2=0x00 AES3=0x00]
    numid=49,iface=MIXER,name='IEC958 Playback Pro Mask',index=4
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0x00 AES2=0x00 AES3=0x00]
    numid=26,iface=MIXER,name='IEC958 Playback Default'
      ; type=IEC958,access=rw------,values=1
      : values=[AES0=0x04 AES1=0x00 AES2=0x00 AES3=0x00]
    numid=32,iface=MIXER,name='IEC958 Playback Default',index=1
      ; type=IEC958,access=rw------,values=1
      : values=[AES0=0x04 AES1=0x00 AES2=0x00 AES3=0x00]
    numid=38,iface=MIXER,name='IEC958 Playback Default',index=2
      ; type=IEC958,access=rw------,values=1
      : values=[AES0=0x04 AES1=0x00 AES2=0x00 AES3=0x00]
    numid=44,iface=MIXER,name='IEC958 Playback Default',index=3
      ; type=IEC958,access=rw------,values=1
      : values=[AES0=0x04 AES1=0x00 AES2=0x00 AES3=0x00]
    numid=50,iface=MIXER,name='IEC958 Playback Default',index=4
      ; type=IEC958,access=rw------,values=1
      : values=[AES0=0x04 AES1=0x00 AES2=0x00 AES3=0x00]
    numid=27,iface=MIXER,name='IEC958 Playback Switch'
      ; type=BOOLEAN,access=rw------,values=1
      : values=off
    numid=33,iface=MIXER,name='IEC958 Playback Switch',index=1
      ; type=BOOLEAN,access=rw------,values=1
      : values=on
    numid=39,iface=MIXER,name='IEC958 Playback Switch',index=2
      ; type=BOOLEAN,access=rw------,values=1
      : values=on
    numid=45,iface=MIXER,name='IEC958 Playback Switch',index=3
      ; type=BOOLEAN,access=rw------,values=1
      : values=on
    numid=51,iface=MIXER,name='IEC958 Playback Switch',index=4
      ; type=BOOLEAN,access=rw------,values=1
      : values=on
    numid=5,iface=MIXER,name='Auto-Mute Mode'
      ; type=ENUMERATED,access=rw------,values=1,items=2
      ; Item #0 'Disabled'
      ; Item #1 'Enabled'
      : values=1
    numid=12,iface=MIXER,name='Headset Mic Boost Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=3,step=0
      : values=0,0
      | dBscale-min=0.00dB,step=10.00dB,mute=0
    numid=6,iface=MIXER,name='Input Source'
      ; type=ENUMERATED,access=rw------,values=1,items=2
      ; Item #0 'Headset Mic'
      ; Item #1 'Headphone Mic'
      : values=0
    numid=7,iface=MIXER,name='Input Source',index=1
      ; type=ENUMERATED,access=rw------,values=1,items=2
      ; Item #0 'Headset Mic'
      ; Item #1 'Headphone Mic'
      : values=0
    numid=4,iface=MIXER,name='Speaker Playback Switch'
      ; type=BOOLEAN,access=rw------,values=2
      : values=on,on
    numid=3,iface=MIXER,name='Speaker Playback Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=87,step=0
      : values=87,87
      | dBscale-min=-65.25dB,step=0.75dB,mute=0
    numid=21,iface=PCM,name='Capture Channel Map'
      ; type=INTEGER,access=r----R--,values=2,min=0,max=36,step=0
      : values=0,0
      | container
        | chmap-fixed=FL,FR
    numid=20,iface=PCM,name='Playback Channel Map'
      ; type=INTEGER,access=r----R--,values=2,min=0,max=36,step=0
      : values=0,0
      | container
        | chmap-fixed=FL,FR
    numid=22,iface=PCM,name='Capture Channel Map',device=2
      ; type=INTEGER,access=r----R--,values=2,min=0,max=36,step=0
      : values=0,0
      | container
        | chmap-fixed=FL,FR
    numid=28,iface=PCM,name='ELD',device=3
      ; type=BYTES,access=r--v----,values=0
      : values=
    numid=53,iface=PCM,name='Playback Channel Map',device=3
      ; type=INTEGER,access=rw---R--,values=8,min=0,max=36,step=0
      : values=0,0,0,0,0,0,0,0
      | container
        | chmap-variable=FL,FR
    numid=34,iface=PCM,name='ELD',device=7
      ; type=BYTES,access=r--v----,values=0
      : values=
    numid=54,iface=PCM,name='Playback Channel Map',device=7
      ; type=INTEGER,access=rw---R--,values=8,min=0,max=36,step=0
      : values=0,0,0,0,0,0,0,0
      | container
        | chmap-variable=FL,FR
    numid=40,iface=PCM,name='ELD',device=8
      ; type=BYTES,access=r--v----,values=32
      : values=0x10,0x00,0x07,0x00,0x67,0x14,0x00,0x01,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x30,0xae,0xa4,0x61,0x58,0x32,0x34,0x71,0x2d,0x31,0x30,0x09,0x07,0x07,0x00,0x00
    numid=55,iface=PCM,name='Playback Channel Map',device=8
      ; type=INTEGER,access=rw---R--,values=8,min=0,max=36,step=0
      : values=0,0,0,0,0,0,0,0
      | container
        | chmap-variable=FL,FR
    numid=46,iface=PCM,name='ELD',device=9
      ; type=BYTES,access=r--v----,values=0
      : values=
    numid=56,iface=PCM,name='Playback Channel Map',device=9
      ; type=INTEGER,access=rw---R--,values=8,min=0,max=36,step=0
      : values=0,0,0,0,0,0,0,0
      | container
        | chmap-variable=FL,FR
    numid=52,iface=PCM,name='ELD',device=10
      ; type=BYTES,access=r--v----,values=0
      : values=
    numid=57,iface=PCM,name='Playback Channel Map',device=10
      ; type=INTEGER,access=rw---R--,values=8,min=0,max=36,step=0
      : values=0,0,0,0,0,0,0,0
      | container
        | chmap-variable=FL,FR

    If this works, then remove the blacklist/options, try with SOF and also attach the results of 'amixer -Dhw:0 contents'.

    Though the speaker-test didn't work as intended, I'll still attach the results for SOF just for reference

    ❯ amixer -Dhw:0 contents
    numid=20,iface=CARD,name='HDMI/DP,pcm=3 Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=off
    numid=26,iface=CARD,name='HDMI/DP,pcm=4 Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=off
    numid=32,iface=CARD,name='HDMI/DP,pcm=5 Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=on
    numid=18,iface=CARD,name='Headphone Mic Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=off
    numid=17,iface=CARD,name='Headset Mic Phantom Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=on
    numid=19,iface=CARD,name='Speaker Phantom Jack'
      ; type=BOOLEAN,access=r-------,values=1
      : values=on
    numid=16,iface=MIXER,name='Master Playback Switch'
      ; type=BOOLEAN,access=rw------,values=1
      : values=off
    numid=15,iface=MIXER,name='Master Playback Volume'
      ; type=INTEGER,access=rw---R--,values=1,min=0,max=87,step=0
      : values=0
      | dBscale-min=-65.25dB,step=0.75dB,mute=0
    numid=13,iface=MIXER,name='Headphone Mic Boost Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=3,step=0
      : values=0,0
      | dBscale-min=0.00dB,step=10.00dB,mute=0
    numid=2,iface=MIXER,name='Headphone Playback Switch'
      ; type=BOOLEAN,access=rw------,values=2
      : values=on,on
    numid=1,iface=MIXER,name='Headphone Playback Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=87,step=0
      : values=87,87
      | dBscale-min=-65.25dB,step=0.75dB,mute=0
    numid=14,iface=MIXER,name='Mic Mute-LED Mode'
      ; type=ENUMERATED,access=rw------,values=1,items=4
      ; Item #0 'On'
      ; Item #1 'Off'
      ; Item #2 'Follow Capture'
      ; Item #3 'Follow Mute'
      : values=3
    numid=9,iface=MIXER,name='Capture Switch'
      ; type=BOOLEAN,access=rw------,values=2
      : values=off,off
    numid=11,iface=MIXER,name='Capture Switch',index=1
      ; type=BOOLEAN,access=rw------,values=2
      : values=off,off
    numid=8,iface=MIXER,name='Capture Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=63,step=0
      : values=0,0
      | dBscale-min=-17.25dB,step=0.75dB,mute=0
    numid=10,iface=MIXER,name='Capture Volume',index=1
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=63,step=0
      : values=0,0
      | dBscale-min=-17.25dB,step=0.75dB,mute=0
    numid=21,iface=MIXER,name='IEC958 Playback Con Mask'
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0xff AES2=0x00 AES3=0x00]
    numid=27,iface=MIXER,name='IEC958 Playback Con Mask',index=1
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0xff AES2=0x00 AES3=0x00]
    numid=33,iface=MIXER,name='IEC958 Playback Con Mask',index=2
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0xff AES2=0x00 AES3=0x00]
    numid=22,iface=MIXER,name='IEC958 Playback Pro Mask'
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0x00 AES2=0x00 AES3=0x00]
    numid=28,iface=MIXER,name='IEC958 Playback Pro Mask',index=1
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0x00 AES2=0x00 AES3=0x00]
    numid=34,iface=MIXER,name='IEC958 Playback Pro Mask',index=2
      ; type=IEC958,access=r-------,values=1
      : values=[AES0=0x0f AES1=0x00 AES2=0x00 AES3=0x00]
    numid=23,iface=MIXER,name='IEC958 Playback Default'
      ; type=IEC958,access=rw------,values=1
      : values=[AES0=0x04 AES1=0x00 AES2=0x00 AES3=0x00]
    numid=29,iface=MIXER,name='IEC958 Playback Default',index=1
      ; type=IEC958,access=rw------,values=1
      : values=[AES0=0x04 AES1=0x00 AES2=0x00 AES3=0x00]
    numid=35,iface=MIXER,name='IEC958 Playback Default',index=2
      ; type=IEC958,access=rw------,values=1
      : values=[AES0=0x04 AES1=0x00 AES2=0x00 AES3=0x00]
    numid=24,iface=MIXER,name='IEC958 Playback Switch'
      ; type=BOOLEAN,access=rw------,values=1
      : values=on
    numid=30,iface=MIXER,name='IEC958 Playback Switch',index=1
      ; type=BOOLEAN,access=rw------,values=1
      : values=on
    numid=36,iface=MIXER,name='IEC958 Playback Switch',index=2
      ; type=BOOLEAN,access=rw------,values=1
      : values=on
    numid=5,iface=MIXER,name='Auto-Mute Mode'
      ; type=ENUMERATED,access=rw------,values=1,items=2
      ; Item #0 'Disabled'
      ; Item #1 'Enabled'
      : values=0
    numid=51,iface=MIXER,name='Dmic0 Capture Switch'
      ; type=BOOLEAN,access=rw------,values=2
      : values=on,on
    numid=50,iface=MIXER,name='Dmic0 Capture Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=70,step=0
      : values=50,50
      | dBscale-min=-50.00dB,step=1.00dB,mute=1
    numid=53,iface=MIXER,name='Dmic1 2nd Capture Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=70,step=0
      : values=50,50
      | dBscale-min=-50.00dB,step=1.00dB,mute=1
    numid=52,iface=MIXER,name='EQIIR10.0 eqiir_coef_10'
      ; type=BYTES,access=-----RW-,values=304
      ; ASoC TLV Byte control, skipping bytes dump
    numid=54,iface=MIXER,name='EQIIR11.0 eqiir_coef_11'
      ; type=BYTES,access=-----RW-,values=304
      ; ASoC TLV Byte control, skipping bytes dump
    numid=43,iface=MIXER,name='EQIIR2.0 eqiir_bytes_2'
      ; type=BYTES,access=-----RW-,values=304
      ; ASoC TLV Byte control, skipping bytes dump
    numid=46,iface=MIXER,name='EQIIR4.0 eqiir_bytes_4'
      ; type=BYTES,access=-----RW-,values=304
      ; ASoC TLV Byte control, skipping bytes dump
    numid=12,iface=MIXER,name='Headset Mic Boost Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=3,step=0
      : values=0,0
      | dBscale-min=0.00dB,step=10.00dB,mute=0
    numid=6,iface=MIXER,name='Input Source'
      ; type=ENUMERATED,access=rw------,values=1,items=2
      ; Item #0 'Headset Mic'
      ; Item #1 'Headphone Mic'
      : values=0
    numid=7,iface=MIXER,name='Input Source',index=1
      ; type=ENUMERATED,access=rw------,values=1,items=2
      ; Item #0 'Headset Mic'
      ; Item #1 'Headphone Mic'
      : values=0
    numid=41,iface=MIXER,name='PGA1.0 1 Master Playback Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=32,step=0
      : values=32,32
      | dBscale-min=-64.00dB,step=2.00dB,mute=1
    numid=42,iface=MIXER,name='PGA2.0 2 Master Capture Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=80,step=0
      : values=50,50
      | dBscale-min=-50.00dB,step=1.00dB,mute=1
    numid=44,iface=MIXER,name='PGA3.0 3 Master Playback Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=32,step=0
      : values=32,32
      | dBscale-min=-64.00dB,step=2.00dB,mute=1
    numid=45,iface=MIXER,name='PGA4.0 4 Master Capture Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=80,step=0
      : values=50,50
      | dBscale-min=-50.00dB,step=1.00dB,mute=1
    numid=47,iface=MIXER,name='PGA7.0 7 Master Playback Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=32,step=0
      : values=32,32
      | dBscale-min=-64.00dB,step=2.00dB,mute=1
    numid=48,iface=MIXER,name='PGA8.0 8 Master Playback Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=32,step=0
      : values=32,32
      | dBscale-min=-64.00dB,step=2.00dB,mute=1
    numid=49,iface=MIXER,name='PGA9.0 9 Master Playback Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=32,step=0
      : values=32,32
      | dBscale-min=-64.00dB,step=2.00dB,mute=1
    numid=4,iface=MIXER,name='Speaker Playback Switch'
      ; type=BOOLEAN,access=rw------,values=2
      : values=on,on
    numid=3,iface=MIXER,name='Speaker Playback Volume'
      ; type=INTEGER,access=rw---R--,values=2,min=0,max=87,step=0
      : values=87,87
      | dBscale-min=-65.25dB,step=0.75dB,mute=0
    numid=25,iface=PCM,name='ELD',device=3
      ; type=BYTES,access=r--v----,values=0
      : values=
    numid=38,iface=PCM,name='Playback Channel Map',device=3
      ; type=INTEGER,access=rw---R--,values=8,min=0,max=36,step=0
      : values=0,0,0,0,0,0,0,0
      | container
        | chmap-variable=FL,FR
    numid=31,iface=PCM,name='ELD',device=4
      ; type=BYTES,access=r--v----,values=0
      : values=
    numid=39,iface=PCM,name='Playback Channel Map',device=4
      ; type=INTEGER,access=rw---R--,values=8,min=0,max=36,step=0
      : values=0,0,0,0,0,0,0,0
      | container
        | chmap-variable=FL,FR
    numid=37,iface=PCM,name='ELD',device=5
      ; type=BYTES,access=r--v----,values=32
      : values=0x10,0x00,0x07,0x00,0x67,0x14,0x00,0x01,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x30,0xae,0xa4,0x61,0x58,0x32,0x34,0x71,0x2d,0x31,0x30,0x09,0x07,0x07,0x00,0x00
    numid=40,iface=PCM,name='Playback Channel Map',device=5
      ; type=INTEGER,access=rw---R--,values=8,min=0,max=36,step=0
      : values=0,0,0,0,0,0,0,0
      | container
        | chmap-variable=FL,FR
    
17. yechs commented on Jul 23, 2020

    

    yechs

    on Jul 23, 2020

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    @rokuoku Yes indeed! That solves my problem!

    alsamixer -c 0 gives the following output and the MM under master indicates that it is being muted... I only tried previously increasing the volume but did not know it's muted...

    

    Un-muting the Master and increasing the volume makes it work. I can't believe it's that simple... @plbossart really thank you for your time!

    I think I might note this strange muted behavior in the ArchWiki for this model so it can probably lead to less frustration.

    But the strange thing is, after each reboot it is constantly being reset to muted. Is there anything we can do to automatically unmute it?
18. rokuoku commented on Jul 23, 2020

    

    rokuoku

    on Jul 23, 2020

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    @yechs I'm glad it worked for you too.
    I have no idea why it's being reset and how to fix it. And also why KDE doesn't pickup that it's muted.
    The only command I found for muting/unmuting (amixer -D pulse set Master 1+ toggle) didn't work as well.
    I hope someone more knowledgeable can suggest where to look.
19. paulstelian97 commented on Jul 23, 2020

    

    paulstelian97

    on Jul 23, 2020

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    You might want to manually save the configuration of alsa on reboot. First do a manual save after unmuting with the sudo alsactl store command. Taken from https://askubuntu.com/questions/50067/howto-save-alsamixer-settings

    Someone else on the same question complains that Pulseaudio is muting it automatically. Which is weird because that mute should also be visible in the volume control (at least the Pulseaudio native volume control which is launched via the "pavucontrol" command.

    👍React with 👍1Reacted by rokuoku
20. yechs commented on Jul 23, 2020

    

    yechs

    on Jul 23, 2020

    Last edited by yechs

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    The only command I found for muting/unmuting (amixer -D pulse set Master 1+ toggle) didn't work as well.

    I think you have to specify the -D device option to choose the sof-hda-dsp device instead of pulseaudio.
    These two commands below worked for me. I think we can probably add it to an auto-start script

    $ amixer -Dhw:0 sset Master unmute
    Simple mixer control 'Master',0
      Capabilities: pvolume pvolume-joined pswitch pswitch-joined
      Playback channels: Mono
      Limits: Playback 0 - 87
      Mono: Playback 0 [0%] [-65.25dB] [on]
    
    $ amixer -Dhw:0 sset Master 100%
    Simple mixer control 'Master',0
      Capabilities: pvolume pvolume-joined pswitch pswitch-joined
      Playback channels: Mono
      Limits: Playback 0 - 87
      Mono: Playback 87 [100%] [0.00dB] [on]
21. plbossart commented on Jul 23, 2020

    

    plbossart

    on Jul 23, 2020

    Member

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    @yechs we need to fix this in the UCM file. It looks like a non-standard mixer name but we can add it so that others don't face the same problem.

    Can you confirm that both of the commands above are needed?
22. yechs commented on Jul 23, 2020

    

    yechs

    on Jul 23, 2020

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    @yechs we need to fix this in the UCM file. It looks like a non-standard mixer name but we can add it so that others don't face the same problem.

    That would be great! Many thanks

    Can you confirm that both of the commands above are needed?

    Yeah, the Master device is default to muted and having 0% volume, so the first command is needed to unmute it, and the second to turn the volume to full (100%)
23. plbossart commented on Jul 23, 2020

    

    plbossart

    on Jul 23, 2020

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    can you try regular mixer commands, e.g.

    amixer -Dhw:0 cset Master on (or unmute?)
    amixer -Dhw:0 cset Master 100%

    I don't know if UCM can take the sset commands, I only see cset.
24. plbossart commented on Jul 23, 2020

    

    plbossart

    on Jul 23, 2020

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    This is actually way beyond my understanding of ALSA controls.
    The UCM file has a

    PlaybackMasterElem "Master"

    which should take care of setting those Master values.

    The fact that this is overridden on each reboot makes me think there's a side effect of alsactl, or your distro is using something odd.

    @perexg can you help?
25. yechs commented on Jul 23, 2020

    

    yechs

    on Jul 23, 2020

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    @plbossart

    These two following cset command works for me:

    $ amixer -Dhw:0 cset name='Master Playback Switch' on
    numid=16,iface=MIXER,name='Master Playback Switch'
      ; type=BOOLEAN,access=rw------,values=1
      : values=on
    
    $ amixer -Dhw:0 cset name='Master Playback Volume' 100%
    numid=15,iface=MIXER,name='Master Playback Volume'
      ; type=INTEGER,access=rw---R--,values=1,min=0,max=87,step=0
      : values=87
      | dBscale-min=-65.25dB,step=0.75dB,mute=0
    
26. plbossart commented on Jul 23, 2020

    

    plbossart

    on Jul 23, 2020

    Last edited by plbossart

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    Yes, the KDE audio volume settings is outputting the test "front left" "front right" audio correctly, and all graphical applications (e.g. VLC player and Audacious) are behaving as expected.

    With the SOF driver or still in legacy mode?
27. yechs commented on Jul 23, 2020

    

    yechs

    on Jul 23, 2020

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    So now that you have sound coming out, can you confirm you are able to play from e.g. the sound setting test UI?

    Yes, the KDE audio volume settings is outputting the test "front left" "front right" audio correctly, and all graphical applications (e.g. VLC player and Audacious) are behaving as expected.
28. plbossart commented on Jul 23, 2020

    

    plbossart

    on Jul 23, 2020

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    So now that you have sound coming out, can you confirm you are able to play from e.g. the sound setting test UI?

    Yes, the KDE audio volume settings is outputting the test "front left" "front right" audio correctly, and all graphical applications (e.g. VLC player and Audacious) are behaving as expected.

    @yechs this is with the SOF driver or are you still in legacy mode?
29. yechs commented on Jul 23, 2020

    

    yechs

    on Jul 23, 2020

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    @yechs this is with the SOF driver or are you still in legacy mode?

    with the SOF driver and after running the two amixer cset commands

    👍React with 👍1Reacted by Pierre-Louis Bossart

    🎉React with 🎉1Reacted by Ye Shu
30. rokuoku commented on Jul 24, 2020

    

    rokuoku

    on Jul 24, 2020

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    Thank you, @paulstelian97!
    I've saved the configuration to file and created entry ~/.config/autostart/alsarestore.desktop as suggested in one of the comments in your link and it works perfectly.
    I prefer this solution to using amixer commands in autostart scripts, because it allows to save/restore whole configuration.
    https://askubuntu.com/a/606115

    ❤️React with ❤️2Reacted by Paul Olaru and Ye Shu