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[BUG] Audio device not recognized on HP Omen 17 #1658

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[BUG] Audio device not recognized on HP Omen 17#1658
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kv2019i
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HDAApplies to HD-Audio bus for codec connectionP2Critical bugs or normal featuresbugSomething isn't working

Description

@singingtelegram
singingtelegram
opened on Dec 21, 2019

Describe the bug
No audio device (except dummy device) available.

To Reproduce
Upgrade to 5.4 kernel. / Attempt to make DMIC available under Linux by blacklisting snd_hda_intel and switching to SOF (kernel bug #201251).

Reproduction Rate
10/10

Expected behavior
SOF firmware is loaded and the audio device is detected.

Impact
Unable to output audio.

Environment
Platform: HP OMEN by HP Laptop 17-cb0xxx
Graphics: IGP Disabled / Nvidia Turing
Audio device: 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Lake PCH cAVS (rev 10) / Realtek ALC285 / Microphone Array - Intel Smart Sound Technology (under Windows - not detected with snd_hda_intel)
Kernel: 5.4.x and 5.5rc2
Topology: probably irrelevant as firmware wasn't even loaded, but all topology files were copied to /usr/lib/firmware/intel/sof-tplg.

Screenshots or console output

  • lspci -kv:
00:1f.3 Multimedia audio controller: Intel Corporation Cannon Lake PCH cAVS (rev 10)
	Subsystem: Hewlett-Packard Company Cannon Lake PCH cAVS
	Flags: bus master, fast devsel, latency 32, IRQ 16
	Memory at da210000 (64-bit, non-prefetchable) [size=16K]
	Memory at da100000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: <access denied>
	Kernel driver in use: sof-audio-pci
	Kernel modules: snd_hda_intel, snd_sof_pci
  • dmesg entries:
[    2.606198] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    2.647708] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[    2.647721] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002)
[    2.648231] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found
[    2.648235] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[    2.648390] sof-audio-pci 0000:00:1f.3: use msi interrupt mode
[    2.649128] sof-audio-pci 0000:00:1f.3: error: init i915 and HDMI codec failed
[    2.649239] sof-audio-pci 0000:00:1f.3: error: failed to probe DSP -19
[    2.649267] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -19

Related reports
https://bugs.archlinux.org/task/64720 - same device

Activity

  1. lgirdwood commented on Dec 23, 2019

    @lgirdwood
    lgirdwood
    on Dec 23, 2019
    Member

    @mengdonglin this looks like we have some kconfig? misconfiguration of graphics since i915 init is failing. Can someone in PRC check this. Thanks

  2. plbossart commented on Jan 2, 2020

    @plbossart
    plbossart
    on Jan 2, 2020
    Member

    @lgirdwood @kv2019i this looks like a larger problem: if the intel graphics is not enabled, then all the logic in the machine driver to use iDISP links will fail, and so will the UCM parts...That really means we need to enable the case when iDISP is not present

    We don't have such a device in our development set so no wonder it wasn't seen earlier...

  3. plbossart
    transferred this issue fromthesofproject/sofon Jan 2, 2020

  4. lgirdwood commented on Jan 6, 2020

    @lgirdwood
    lgirdwood
    on Jan 6, 2020
    Member

    @wenqingfu @mengdonglin fyi, there is need for testing HW without Intel graphics.

    @plbossart @kv2019i I'm assuming here we don't depend on the i915 HW for the ASoC machine driver probe() initiation but for machine driver probe() completion or DAI binding?

  5. plbossart commented on Jan 6, 2020

    @plbossart
    plbossart
    on Jan 6, 2020
    Member

    @plbossart @kv2019i I'm assuming here we don't depend on the i915 HW for the ASoC machine driver probe() initiation but for machine driver probe() completion or DAI binding?

    IIRC if the i915 interaction fails we stop the probe...

  6. kv2019i
    added
    bugSomething isn't working
    on Jan 8, 2020
  7. kv2019i
    self-assigned this
    on Jan 8, 2020

  8. kv2019i commented on Jan 8, 2020

    @kv2019i
    kv2019i
    on Jan 8, 2020
    Collaborator

    @plbossart @lgirdwood This is a clear bug. We should support the IGP disabled case with the default machine driver, but with current code we don't as SOF DSP driver probe will fail if I915 init fail.
    I'll make a fix to this.

  9. kv2019i
    added
    P2Critical bugs or normal features
    HDAApplies to HD-Audio bus for codec connection
    on Jan 8, 2020
  10. kv2019i
    added 5 commits that reference this issue on Feb 17, 2020

    ASoC: intel/skl/hda - add no-HDMI cases to generic HDA driver

    1baa120

    ASoC: SOF: Intel: hda: allow operation without i915 gfx

    378af3e

    ASoC: SOF: Intel: hda: allow operation without i915 gfx

    6574cb7

    ASoC: intel/skl/hda - add no-HDMI cases to generic HDA driver

    3757a94

    ASoC: SOF: Intel: hda: allow operation without i915 gfx

    ba0aba7

  11. 13 remaining items

  12. cujomalainey
    added 4 commits that reference this issue on Apr 16, 2020

    UPSTREAM: ASoC: intel/skl/hda - add no-HDMI cases to generic HDA driver

    153f9ca

    UPSTREAM: ASoC: SOF: Intel: hda: allow operation without i915 gfx

    89a9276

    UPSTREAM: ASoC: intel/skl/hda - add no-HDMI cases to generic HDA driver

    2602c7a

    UPSTREAM: ASoC: SOF: Intel: hda: allow operation without i915 gfx

    53e03c2
  13. JeevakaPrabu
    added 2 commits that reference this issue on Apr 29, 2020

    UPSTREAM: ASoC: intel/skl/hda - add no-HDMI cases to generic HDA driver

    0ed6bdd

    UPSTREAM: ASoC: SOF: Intel: hda: allow operation without i915 gfx

    91726cc

  14. dzikages555 commented on Apr 29, 2020

    @dzikages555
    dzikages555
    on Apr 29, 2020

    I have the same or very similar laptop. With ASoC: SOF: Intel: hda: allow operation without i915 gfx patch sof-audio-pci loads, card is detected, but there is no sound and errors appear in dmesg.

    See #2065 for more details.

  15. pmatos
    added 2 commits that reference this issue on Jun 26, 2020

    ASoC: SOF: Intel: hda: allow operation without i915 gfx

    ddc1c3e

    ASoC: intel/skl/hda - add no-HDMI cases to generic HDA driver

    c0308a5
  16. PlaidCat
    added 2 commits that reference this issue on Sep 12, 2024

    ASoC: intel/skl/hda - add no-HDMI cases to generic HDA driver

    b597d87

    ASoC: SOF: Intel: hda: allow operation without i915 gfx

    d88d9f0
  17. fkjbvfdvbnfdkjvbjfhd
    added 2 commits that reference this issue on May 18, 2026

    ASoC: intel/skl/hda - add no-HDMI cases to generic HDA driver

    f2069a5

    ASoC: SOF: Intel: hda: allow operation without i915 gfx

    3c29295
  18. nekoshirro
    added 2 commits that reference this issue on Jun 14, 2026

    ASoC: intel/skl/hda - add no-HDMI cases to generic HDA driver

    8c934b3

    ASoC: SOF: Intel: hda: allow operation without i915 gfx

    4df8798
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