diff --git a/airflow-core/src/airflow/models/callback.py b/airflow-core/src/airflow/models/callback.py
index 15f9662cdc839..454057083fb86 100644
--- a/airflow-core/src/airflow/models/callback.py
+++ b/airflow-core/src/airflow/models/callback.py
@@ -16,6 +16,7 @@
 # under the License.
 from __future__ import annotations
 
+import json
 from dataclasses import dataclass
 from datetime import datetime
 from enum import Enum
@@ -161,6 +162,19 @@ def get_metric_info(self, status: CallbackState, result: Any) -> dict:
             # Remove the context (if exists) to keep the tags simple
             tags["kwargs"] = {k: v for k, v in tags["kwargs"].items() if k != "context"}
 
+        # Metric backends (statsd, OpenTelemetry) require tag values to be primitives.
+        # OTel's aggregation key is built via ``frozenset(attributes.items())``, which
+        # raises ``TypeError: unhashable type: 'dict'`` if a value is a dict/list. The
+        # callback's ``result`` (passed in from a user callback) and ``kwargs`` are both
+        # frequently dicts, so coerce any non-primitive tag value to a JSON string before
+        # returning. Using ``default=str`` so values like ``datetime`` fall back cleanly.
+        tags = {
+            k: v
+            if isinstance(v, (str, int, float, bool)) or v is None
+            else json.dumps(v, default=str, sort_keys=True)
+            for k, v in tags.items()
+        }
+
         prefix = self.data.get("prefix", "")
         name = f"{prefix}.callback_{status}" if prefix else f"callback_{status}"
 
diff --git a/airflow-core/tests/unit/models/test_callback.py b/airflow-core/tests/unit/models/test_callback.py
index bb3102decf8a8..5903f54185455 100644
--- a/airflow-core/tests/unit/models/test_callback.py
+++ b/airflow-core/tests/unit/models/test_callback.py
@@ -112,10 +112,36 @@ def test_get_metric_info(self):
         assert metric_info["tags"] == {
             "result": "0",
             "path": TEST_ASYNC_CALLBACK.path,
-            "kwargs": {"email": "test@example.com"},
+            "kwargs": '{"email": "test@example.com"}',
             "dag_id": TEST_DAG_ID,
         }
 
+    def test_get_metric_info_dict_values_are_stringified(self):
+        """
+        Regression for ``TypeError: unhashable type: 'dict'`` raised by OpenTelemetry's
+        ``_view_instrument_match`` when callback metric tags contain dict/list values.
+
+        OTel builds its aggregation key as ``frozenset(attributes.items())``; any tag
+        value that isn't hashable (dict, list, set) crashes the triggerer when a
+        callback completes — e.g., deadline async callbacks whose ``result`` is a dict.
+        """
+        callback = TriggererCallback(TEST_ASYNC_CALLBACK, prefix="deadline_alerts", dag_id=TEST_DAG_ID)
+        callback.data["kwargs"] = {"context": {"dag_id": TEST_DAG_ID}, "nested": {"a": 1}}
+
+        # ``result`` is a dict — exactly the case that surfaced in the deadline DAG.
+        metric_info = callback.get_metric_info(CallbackState.SUCCESS, {"output": [1, 2], "code": 0})
+
+        # Every tag value must be a primitive (str/int/float/bool/None) so OTel can hash it.
+        for k, v in metric_info["tags"].items():
+            assert isinstance(v, (str, int, float, bool)) or v is None, (
+                f"Tag {k!r}={v!r} is type {type(v).__name__}; must be primitive for OTel."
+            )
+        # ``frozenset(attributes.items())`` must not raise.
+        frozenset(metric_info["tags"].items())
+        # Stringified tag values must be sorted so equivalent kwargs in different
+        # insertion order collapse to one metric series (no needless cardinality split).
+        assert metric_info["tags"]["result"] == '{"code": 0, "output": [1, 2]}'
+
 
 class TestTriggererCallback:
     def test_polymorphic_serde(self, session):