Reinstatement Request --- Time Length

[temporary-account-13623]

🏷️ Discussion Type

Question

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Body

My github account had a leaked token last week which uploaded malicious code to several repositories I don't own before breaking the community standards quite flagrantly in order to trigger an account suspension (someone analyzed the .exe it uploaded and concluded that this is an intentional strategy to prevent the malicious upload from being removed). I deleted the token, which seemed to have ended the attack but while I was starting to clean up my account was suspended. I have submitted a reinstatement request but have yet to hear any response. As a result, there are several repositories with malicious code released on them which I can't do much about. I made this account to try to get them to at least address this security issue, since there is no option to submit a ticket about repositories if you can't sign in

I see some posts here about github support taking months to respond to reinstatement requests. Is that really true? It seems like an astonishingly long wait time and frankly is making the security issue dramatically worse in my case. It seems that github's poor reinstatement resolution timescale is being exploited by bad actors as a security flaw in itself.

Is there anything I can do both to accelerate the timeline for the reinstatement request or to get the malicious releases removed while I am waiting? Thanks!

[Zinatullah-Akrami]

I’m experiencing the same issue. I was trying to use GitHub Copilot when I received a message saying that my account had been suspended. I wasn’t sure what had happened or what I might have done wrong, so I tried logging in to my GitHub account and discovered that it had indeed been suspended.

I’m not sure what caused the suspension, as I haven’t received a clear explanation. I would appreciate any clarification regarding the reason for this action.