GitHub Student Developer Pack Verification Rejected - Turkish e-Devlet Enrollment Certificate

[ArfosBlack]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

I'm trying to get verified for the GitHub Student Developer Pack, but my application was rejected.

I'm currently enrolled at Kayseri Fen Lisesi, a high school in Türkiye. I submitted an official student enrollment certificate obtained directly from Türkiye's e-Devlet government portal and issued under the Ministry of National Education.

However, GitHub Education rejected my application, stating that the document appeared to be from a third party and contained keywords suggesting it might be an acceptance letter.

The document is an official government-issued certificate confirming my current enrollment, not an acceptance letter.

I'd appreciate some advice from anyone who has successfully verified their student status in Türkiye, especially high school students.

• Has anyone successfully used an e-Devlet student enrollment certificate for GitHub Education verification?
• Should I obtain a separate document directly from my school's administration, preferably signed and stamped on official school letterhead?
• Are there any specific requirements for student documents issued in Türkiye that I should be aware of?

Any help or advice would be greatly appreciated. Thank you!

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[vaibhavtevatia7946]

Hi @ArfosBlack! From the two rejection messages in your screenshots, there are two specific problems, and it looks like the name-mismatch items from your first attempt were already fixed (they're gone from the second rejection).

1. "The image appears to be from a third party. Submit documentation obtained directly by your school."
The e-Devlet certificate is government-issued, but the automated check seems to treat it as third-party. The most direct fix is a document that comes from the school itself: ask your school administration for an enrollment/student certificate on official letterhead, with a signature and stamp, showing:

• your full name
• the school's name
• the current academic year or a current date

2. "Your image contains keywords indicating that it may be an acceptance letter. Only proof of current enrollment is acceptable."
I can't tell which exact word triggered this, but the document should read clearly as proof of current enrollment (you are currently a student, in the current term/year), not admission or acceptance. You can ask the school to word it that way.

Practical tips before reapplying

• Make your GitHub profile name and billing name match the document exactly, letter for letter, including Turkish characters. Log out and back in before reapplying, as the rejection message says.
• Take a clear photo with no glare or cropping, with the whole document in frame.
• If a bilingual or English version of the document is available, that may help the automated check.

If it still gets rejected
Open a ticket with GitHub Education Support. Explain that e-Devlet certificates are government-issued with a verification code/barcode, and ask for a manual review. Community members can't override the decision, but support can.

Full disclosure: I haven't been through this exact process myself, so this is based on your rejection messages and GitHub's guidance. I hope it helps, and good luck!

[ArfosBlack]

Unfortunately, the support request is closed as soon as it opens